Internal Sales & Administrator – Battery Distribution (Ottawa South, KZN)

About the role

This full‑time position supports the Durban branch of a leading battery distribution and automotive company. The Internal Sales / Administrator will handle day‑to‑day office administration while driving internal sales activities, customer enquiries, quotations and stock coordination.

Key responsibilities

• Manage daily branch administrative functions, including documentation, filing, stationery and petty cash.
• Process customer credit applications, debtor payments, creditor invoices and reconcile accounts.
• Handle inter‑branch transfers, expense claims, attendance registers and proof‑of‑delivery submissions.
• Provide reception support, answer calls and respond to customer enquiries.
• Prepare and process customer quotations, sales orders and maintain accurate customer records.
• Assist new and existing customers, follow up on enquiries, back‑orders and update them on stock availability and delivery ETA’s.
• Liaise with warehouse and dispatch teams to ensure timely and accurate deliveries.
• Support the Branch Manager with general administrative tasks and sales coordination.

Required profile

• Matric qualification; tertiary qualification in Business Administration or Sales is advantageous.
• Minimum 5 years experience in an internal sales or administrative role.
• Strong administration and organisational abilities with high attention to detail.
• Excellent customer service, communication and problem‑solving skills.
• Professional appearance, ability to work independently and fluency in English.
• Previous experience in automotive, battery, industrial or technical environments is a plus.

Required skills

• Proficiency in Microsoft Office (Word, Excel, Outlook).