Industrial Relations Officer – Pretoria

About the role

This position is ideal for a seasoned Industrial Relations professional with deep labour‑relations experience and strong exposure to the CCMA. The role operates independently in a fast‑paced industrial environment, ensuring compliance with South African labour legislation and supporting the organisation’s people strategy.

Key responsibilities

• Represent the company at conciliations, arbitrations and dispute resolution forums such as the CCMA and MEBIC.
• Handle unfair dismissal and unfair labour practice disputes, investigate labour issues and ensure legislative compliance.
• Conduct IR risk assessments, advise management, and provide monthly IR reports.
• Train managers on disciplinary, grievance, performance and incapacity procedures.
• Chair disciplinary hearings, manage formal and informal grievances, and oversee recruitment and selection processes.
• Draft appointment and termination letters, respond to employee queries on salaries, benefits and employment matters.
• Investigate absenteeism, verify sick notes, manage performance appraisals and oversee Employment Equity, Skills Development and EAP programmes.
• Control manpower against approved structures and assist with wage‑bill management.
• Maintain compliance with labour legislation, ISO standards and health, safety and environmental requirements.

Required profile

• Qualification in Labour Law and a Certificate in Dispute Resolution Practice.
• Strong knowledge of South African labour legislation.
• Proven experience representing organisations at the CCMA and other dispute‑resolution bodies.
• Excellent communication and interpersonal skills.
• Ability to chair disciplinary hearings and manage grievances effectively.
• HR generalist experience is advantageous.

Required skills