Immigration Consultant

About the role

Envoy Global, a provider of technology and services for the global immigration market, is looking for a proactive, commercially aware and client-focused Immigration Consultant for its IBN office in Johannesburg. The consultant manages corporate and private immigration matters from initial assessment through filing, monitoring and closure, with a focus on South Africa and possible exposure to other African jurisdictions.

Key responsibilities

• Assess cases and advise corporate clients and foreign nationals on immigration pathways, eligibility, documents, steps and risks
• Manage a portfolio of South African immigration matters and coordinate them across other African jurisdictions
• Prepare, review and quality-check visa, permit, waiver, exemption and residency applications
• Draft client correspondence, letters, checklists, case strategies and application documents
• Maintain regular contact with clients, assignees, internal stakeholders and third parties, giving timely status updates
• Liaise with authorities, application centres, qualification-verification bodies, consulates and service providers
• Identify risks, missing information and delays early and escalate material issues
• Track expiry dates, validity periods and deadlines, and keep complete case records and billing inputs
• Follow internal SOPs, quality control and data-protection standards, and support reporting, audits and training

Required profile

• Tertiary qualification; a law degree or legal studies qualification is strongly preferred
• Immigration casework experience, ideally involving South Africa and/or other African jurisdictions
• Experience advising corporate clients, employees or assignees in a professional-services environment
• Strong written and spoken English, able to explain complex requirements clearly
• Attention to detail, analytical judgement and ability to manage several active matters under pressure
• Ability to work independently and collaborate with colleagues and stakeholders
• Knowledge of South African immigration legislation, Department of Home Affairs processes, VFS Global procedures, SAQA and professional-body processes
• Preferred: multi-country African immigration, corporate mobility or relocation experience, and additional languages

Required skills

• Microsoft Word, Excel, Outlook and Teams
• Case-management systems and digital client records