Housekeeping Supervisor

About the role

Faircape operates six retirement and lifestyle villages in the Western Cape and is looking for an experienced Housekeeping Supervisor for a facility in the Cape Winelands. The role covers quality control, staff supervision, scheduling, stock control and customer service, with a Monday to Friday schedule and work every alternate Saturday.

Key responsibilities

• Quality control: complete priority tasks on time (e.g. cleaning rooms before new resident admission), inspect rooms with the Unit or Nursing Services Manager, check work against standards, report complaints and implement corrective actions while keeping housekeeping records
• Notify the maintenance manager of painting, repair or replacement needs
• Personnel: hold daily morning meetings, resolve performance and personnel issues, instruct staff on policies, procedures and equipment, help screen applicants and evaluate performance
• Administration: plan and prepare work schedules, forecast staffing and stock, meet the line manager fortnightly, coordinate service delivery and complete weekly reports
• Stock control: maintain inventory of equipment and supplies and order them in time
• Customer service: perform cleaning duties when staff are short and assist with stain removal and furniture cleaning

Required profile

• Minimum Grade 10-12 qualification
• 1-2 years' experience in a similar role; healthcare experience is advantageous
• Own reliable transportation, clear health, criminal and credit records, and written references with the application

Required skills

• Understanding of cleaning appliances and proper use of cleaning agents and chemicals
• Attention to detail, communication and interpersonal skills
• Time management, organisation, leadership, problem solving and conflict resolution

What we offer

• Collaborative and supportive environment
• Additional leave rewards for long-term commitment
• Quarterly performance bonuses
• Discounts on high-speed internet
• Basic salary depending on experience and qualifications, with possible extra pay for Sunday work and public holidays