Home Delivery HUB Specialist Intern

About the role

This 12‑month internship supports multiple restaurant brands operating through a centralised delivery hub. You will help ensure efficient last‑mile delivery operations and maintain high standards of customer service.

Key responsibilities

• Coordinate daily delivery operations across several restaurants.
• Provide support to restaurants, delivery drivers, and hub staff.
• Monitor delivery performance, identify issues and implement corrective actions.
• Track and report delivery metrics in line with brand KPIs.
• Assist with administrative tasks and operational planning.
• Ensure compliance with health, safety and operational standards.

Required profile

• Higher Diploma or National Diploma in Business Management, Business Administration, Hospitality Management or a related field (Matric mandatory).
• South African citizen aged 18‑28 with a clear criminal record.
• Never participated in a YES programme.
• Not enrolled in full‑time study during the internship.
• Valid motorcycle/bike licence (advantageous).
• Previous experience in hospitality, customer service, delivery, call centre or logistics (advantageous).

Required skills

• Proficiency with Microsoft Office.

What we offer

• Stipend (amount not disclosed).
• Comprehensive training covering Customer Service, Food Safety, Health & Safety, Supervisory Skills, Brand Knowledge, Communication Skills and the Home Delivery ecosystem.