Head of Department: Human Resource Value Creation

About the role

NERSA, the regulator of the electricity, piped-gas and petroleum pipeline industries in South Africa, is recruiting a Head of Department: Human Resource Value Creation within the Chief Human Capital Office. Reporting to the Chief Human Capital Officer, the incumbent ensures the HR Value Creation Department delivers leading practice, strategy-aligned and value-adding services across strategic HR, organisational development, employee relations and talent management functions.

Key responsibilities

• Lead the determination and execution of a strategic, customer-driven HR agenda aligned with NERSA's governance, risk and compliance framework, and support the CHCO in measuring sustainable people practices.
• Compile and communicate a strategic HR value-creation plan showing improved service quality, effectiveness and efficiency, and oversee its execution.
• Manage staff performance, especially direct reports, through objectives, coaching, mentoring, feedback and development opportunities.
• Cultivate a working environment of trust, collaboration, empowerment and innovation.
• Maintain strong relationships with internal stakeholders (Board, HR and Remuneration Committee, Executive Committee, NEHAWU, staff) and external ones (universities, research agencies, sector organisations, international bodies).
• Monitor, evaluate and report on HR value-creation indicators, presenting monthly reports to the Executive Committee and quarterly reports to the HR and Remuneration Committee on talent management, employee relations, recruitment, training and performance management.
• Develop and manage the HR Value Creation departmental budget, overseeing expenditure and financial performance.

Required profile

• National Senior Certificate (Matric) and an Honours Degree (NQF8) or Postgraduate Diploma (NQF8) in Human Resource Management, Industrial or Organisational Psychology, Organisational Leadership or Development and Public Management, as recognised by SAQA.
• At least eight years of related experience, of which at least five years at management level.
• Knowledge of the energy regulation sector and of labour legislation.

Required skills

• Management and leadership, human resources management and leadership development.
• Strategic workforce planning, business process improvement and policy development.
• Communication, report writing, presentation and facilitation, monitoring and evaluation, and contract management.

The closing date is 19 November 2026. Applications are made by sending a CV to the NERSA Human Resources Division; recruitment agency applications are not accepted, and appointments are subject to pre-employment checks and security clearance.