General Manager / Director (Non-profit)

About the role

We are seeking an experienced, compassionate and results‑driven General Manager / Director to provide strategic and operational leadership within a non‑profit organisation. The successful candidate will have strong experience in NPO management, programme delivery, fundraising, financial oversight and stakeholder engagement, together with the ability to work effectively with a Board, staff and a large volunteer network.

Key responsibilities

• Provide strategic and operational leadership in line with the organisation’s vision and objectives.
• Work closely with the Board on strategy, governance, reporting and organisational development.
• Oversee programmes, ensuring effective planning, implementation, monitoring and reporting.
• Develop and drive fundraising strategies, donor relationships and funding opportunities.
• Manage organisational budgets, financial controls and responsible use of resources.
• Lead, support and motivate staff and volunteers to achieve organisational objectives.
• Build strong relationships with funders, partners, government, community organisations and other stakeholders.
• Represent the organisation at meetings, events and external engagements.
• Prepare professional reports, presentations and updates for the Board and stakeholders.
• Ensure priorities are delivered efficiently, professionally and within agreed deadlines.

Required profile

• Minimum 5 years’ senior leadership experience, preferably within the non‑profit sector.
• Proven experience in programme management, fundraising and financial oversight.
• Interest in the South African mental health, psychosocial support, gender‑based violence and/or community development environment.
• Experience working effectively with a Board and managing diverse teams.
• Demonstrated ability to motivate and coordinate large groups of volunteers.
• Excellent networking, interpersonal and stakeholder engagement skills.
• Strong written and verbal communication skills in English.
• Good understanding of budgets and financial management in an NPO environment.
• Excellent organisational and time‑management skills, with the ability to work independently.
• High levels of empathy, emotional intelligence and professionalism.
• A proactive, hands‑on approach with the ability to manage competing priorities.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook