Front of House Manager

About the role

A Stellenbosch guesthouse and conference facility is looking for a responsible, experienced Front of House Manager. The vacancy is advertised through Joblink Placement, which acts as the contact point for the position.

Key responsibilities

• Manage day to day operations, planning and organisation of the guesthouse, conference facility, wine tasting and functions, including liaison with booking platforms
• Promote and market the business and the estate's wine
• Order, purchase and control stock
• Train and manage staff, and schedule housekeeping staff
• Inspect cleaning services and welcome guests
• Handle guest complaints and comments, troubleshoot problems and ensure events, conferences and accommodation run smoothly
• Ensure compliance with health and safety and other statutory regulations
• Help prepare and serve breakfast, meals for conferences and meals for events
• Arrange and carry out maintenance on the estate
• Control petty cash while on duty and work night duty and sleep in the main house when required

Required profile

• Resides in the Stellenbosch area
• Valid driver's licence and own reliable transportation
• Experience as a Front of House Manager