Financial Planning Partner Assistant (Broker PA)

About the role

Join a leading financial services practice as a Financial Planning Partner Assistant, providing essential administrative and client‑service support to a team of Financial Planners. You will act as the primary liaison between clients, product providers, and the broader business, ensuring a seamless and professional experience.

Key responsibilities

• Manage and coordinate all client service and administrative activities within the financial planning practice.
• Prepare client documentation, fact finds, onboarding paperwork and ensure compliance with FICA and AML requirements.
• Process new business applications, client transfers and ongoing policy administration.
• Liaise with product providers regarding applications, underwriting, commissions and client queries.
• Maintain accurate client records, reports and portfolio information on CRM and financial planning systems.
• Support client review meetings by preparing portfolio reports and review documentation.
• Assist with client events, office administration, diary management and general operational support.

Required profile

• 2‑3 years’ experience in investments/wealth administration, preferably as a PA to a broker.
• Relevant qualifications such as RE5 and any wealth, long‑term insurance or investment certifications.
• Understanding of financial services regulations, including FAIS and FICA.
• Strong organisational abilities with exceptional attention to detail.
• Ability to manage multiple priorities in a fast‑paced environment.

Required skills

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Xplan (financial planning CRM system)