Field Operations Technician – Energy Systems

About the role

The Operations Technician will support rapid scaling by performing on‑site installations of energy devices at single‑ and multi‑dwelling units, managing a fleet of hardware, and assisting with logistics and R&D experiments.

Key responsibilities

• Perform on‑site installations of products at SDU and MDU levels.
• Monitor and maintain the device fleet, providing technical troubleshooting and user support.
• Expand the installer network through training and on‑site evaluations.
• Manage and supervise installation projects, including B2C channels.
• Support R&D through field experiments and root‑cause analysis.
• Handle internal logistics such as inventory control, picking, packing, and testing.
• Assist with regional deployment logistics to support local installers.

Required profile

• Valid driver’s licence and own transport for fieldwork.
• At least 5 years of experience in a related role (preferred).
• Qualified and COC‑registered plumber.
• Technical qualifications (NQF Level 6, Electrician, or Solar Installer) are advantageous.
• Strong communication, computer literacy and ability to self‑manage.

Required skills

• Hardware debugging.
• Use of multimeters.
• Soldering.
• Proficiency with hand and power tools.
• Plumbing.
• Electrical installation.
• Solar installation.
• Working at heights (roof/ceiling work).

What we offer

• Permanent full‑time position.
• Hybrid work model (Durban/Ballito).
• Annual compensation of R336,000.