External Sales and Service Advisor Lead OBR

About the role

FirstRand is recruiting an External Sales and Service Advisor Lead for its OBR branch in Makhuduthamaga Rural. The role drives sales performance by applying established processes to meet individual targets within the assigned area, builds and sustains strong customer relationships and contributes to team success.

Key responsibilities

• Retrieve qualified leads from the internal sales pipeline and contact existing or new customers to generate sales
• Source new leads through external contacts and other channels to grow the customer base
• Contact prospective clients and sell appropriate banking products to meet sales targets
• Manage the end-to-end client process: engage on milestones, sell the bank's value proposition, facilitate applications, prepare proposals, close deals and handle post-sales queries
• Maximise cross-sell opportunities across the business portfolio and strengthen client relationships
• Maintain expert knowledge of products, pricing, procedures, processing and timelines
• Analyse competitor information and monitor market trends to identify new business opportunities
• Track and control sales activities to achieve targets while complying with governance, legislation and audit requirements

Required profile

• FSCA-recognised FAIS qualification at NQF Level 5 or higher, or a high qualification
• Completed First Level Regulatory Examination
• Ability to understand and anticipate client needs and deliver customised solutions
• Understanding of the National Credit Act; a credit record check is required for applicants

Applicants are invited to apply online before the closing date of 16 November 2026. Appointments follow the group's employment equity plan.