Enterprise Key Account Manager

About the role

This high‑impact commercial position focuses on managing and growing strategic enterprise accounts within large‑scale dairy and beef farming operations in South Africa. You will act as the trusted advisor who helps customers integrate advanced technology into their farms, driving measurable value and long‑term success.

Key responsibilities

• Manage a portfolio of large agricultural accounts, ensuring successful rollout, adoption, and value realization of technology solutions.
• Build and maintain relationships with farm managers, operational leaders, executives, and industry influencers.
• Identify opportunities for value creation, embed solutions into daily farm operations, and drive customer success.
• Partner with sales leadership on expansion, renewal, and growth strategies, supporting revenue forecasting and account planning.
• Act as a strategic advisor, helping customers optimize operations, solve challenges, and improve productivity.
• Collaborate with product, support, and sales teams to align customer needs with product development and service delivery.
• Contribute to scalable account‑management practices by refining playbooks and sharing insights.

Required profile

• Proven experience managing enterprise or large, complex accounts with a strong track record of retention and revenue growth.
• Deep understanding of dairy and beef farming systems and the factors that drive farm performance.
• Strong commercial acumen, negotiation skills, and ability to drive long‑term account expansion.
• Excellent relationship‑building and communication skills across executive, operational, and field‑level stakeholders.
• Self‑directed, able to make fast decisions and operate with high accountability in a dynamic environment.

Required skills