Digital Health Consultant

About the role

Abbott’s Diagnostics Division is seeking a Digital Health Consultant to join the Core Lab Sales Organization in Gauteng. The role will combine technical expertise with consulting skills to deliver intelligent insights, optimise laboratory operations and drive adoption of Abbott’s AlinIQ portfolio.

Key responsibilities

• Present and position AlinIQ OPEX Enabler solutions at customer sites.
• Support pre‑sales activities, including the creation of Statements of Work (SOW).
• Identify customer pain points and design tailored solutions to expand value opportunities.
• Deliver advanced training on AlinIQ solutions in live laboratory environments.
• Optimise customer workflows by leveraging AlinIQ functionalities.
• Ensure maximum utilisation of solutions to drive ROI and improve NPS.
• Collaborate with sales teams to identify and close value‑expansion opportunities.
• Provide hyper‑care support to reduce training‑related issues.
• Act as a trusted advisor, transforming sites into AlinIQ reference centres.

Required profile

• Bachelor’s degree in medical/life sciences, IT or medical technology (preferred).
• Strong understanding of IT systems in hospital or laboratory environments.
• Experience in healthcare IT, laboratory medicine or diagnostics (preferred).
• Proven ability to translate technology into business and clinical value.
• Excellent consulting, stakeholder‑management and relationship‑building skills.
• Analytical and problem‑solving capabilities with a hands‑on approach.
• Strong presentation and communication skills.
• Customer‑focused mindset, detail‑oriented and solution‑driven.

Required skills

• AlinIQ OPEX Enabler platform.
• Laboratory information systems.

What we offer

• Career development within a global healthcare leader.
• Access to international growth opportunities.
• Recognition as a great place to work and a diverse, inclusive environment.