Despatch Supervisor

About the role

We are seeking an experienced Despatch Supervisor to lead our dispatch department in Durban. You will be responsible for ensuring that orders are picked, checked, inspected and loaded accurately and on schedule.

Key responsibilities

• Supervise pickers, callers, boxers, double‑checkers, inspectors and team leaders.
• Plan daily workloads, prioritize loads and coordinate with logistics on truck availability.
• Guarantee accurate picking, labeling, packing and inspection of all orders.
• Identify and report damaged, incorrect or missing stock; monitor stock discrepancies using Sage Pastel.
• Oversee loading processes, ensuring correct invoices and documentation accompany each load.
• Track staff attendance, punctuality and daily exceptions, maintaining accurate records.
• Maintain high standards of cleanliness, safety and housekeeping in the dispatch area.
• Prepare monthly reports on errors, deductions, attendance and operational performance.

Required profile

• Grade 12 / Matric qualification.
• Previous experience in dispatch, warehousing or logistics.
• Supervisory or team‑leadership experience.
• Strong organisational, time‑management and attention‑to‑detail abilities.
• Ability to work under pressure and meet deadlines.

Required skills

• Sage Pastel (stock and inventory management system).

What we offer

• Competitive salary range of R14,000 – R15,000 per month.
• Full‑time permanent position.
• Opportunity to lead a dynamic dispatch team in a growing logistics environment.