Deputy Director – Rental Stock & Informal Settlements

About the role

The Deputy Director will lead the management and upgrading of informal settlements and rental stock across Regions 5, 6 and 7. This senior position acts as the critical link between vulnerable communities and the City, overseeing land use, service provision and strategic development of informal settlements.

Key responsibilities

• Implement the Informal Settlements Management Policy and Upgrading Strategy, including shack marking and beneficiary registration.
• Manage integrated beneficiary lists (National Housing Needs Register, Informal Settlements Beneficiary List, Hostel Beneficiary List, Rental Waiting List).
• Coordinate provision of rudimentary services (water, sewer, waste management, access routes) and oversee re‑blocking and relocation of beneficiaries.
• Control the section budget, ensure compliance with operational policies, and oversee procurement, contract and financial management.
• Lead the subsection’s personnel, performance management system, risk identification and stakeholder communication.

Required profile

• Three‑year tertiary qualification (national diploma or degree) in Development Planning, Town Planning, Public Administration, Public Management or Human Settlements Development.
• At least eight years of relevant experience in human settlements, preferably managing informal settlements.
• Managerial experience and registration with a professional body are advantageous.
• Valid Code B driving licence, own transport and ability to undergo a criminal record check.

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.
• Proficiency in Microsoft PowerPoint.