Debtors Controller – Collections & Cash Flow Management

About the role

We are seeking a proactive Debtors Controller to own the collections process and improve cash flow for our client in Parktown, Johannesburg. You will manage the debtors ledger, ensure timely payment of outstanding invoices, and act as the main point of contact for debtor queries.

Key responsibilities

• Implement and monitor debt collection strategies to minimise overdue balances.
• Contact debtors via phone, email and written correspondence, maintaining accurate records of all interactions.
• Issue monthly statements and reconcile payments against invoices.
• Escalate delinquent accounts to legal or debt‑insurance processes when required.
• Maintain and update the debtors ledger, performing regular reconciliations.
• Prepare and submit reports such as age analysis, outstanding debt summaries and collection performance.
• Provide professional support to debtor queries and collaborate with sales and operations teams.
• Ensure compliance with debt‑insurance procedures and maintain proper documentation.
• Identify and contribute to process improvements for collection efficiency.

Required profile

• Bachelor of Commerce degree in Finance, Business Administration or a related field.
• 3‑4 years of experience in debt collection and payment processing.
• Strong attention to detail and excellent communication skills.
• Ability to work independently and collaborate with internal and external stakeholders.

Required skills