Data Analyst III - Sales Automation & Data Governance

About the role

The Automation & Data Governance Specialist for Sales works to optimise sales processes through automation while keeping sales data accurate, secure and compliant across all systems. The role sits at the intersection of Sales, IT, Marketing and Compliance, improving operational efficiency, data quality and reporting accuracy so that business decisions are data-driven.

Key responsibilities

• Design, build and maintain automated workflows in CRM and related sales systems
• Automate lead routing, opportunity management and follow-up processes
• Reduce manual data entry through system integrations
• Optimise sales funnel tracking and forecasting
• Work with Sales Leadership to improve pipeline visibility and reporting accuracy
• Set and maintain data standards, definitions and naming conventions
• Develop and enforce data validation rules and required fields
• Monitor and improve data quality (deduplication, cleansing, normalisation)
• Manage user roles, permissions and access controls
• Ensure compliance with data protection regulations such as GDPR, POPIA and CCPA

Required profile

• Experience in Sales Operations, Revenue Operations or CRM administration
• Strong experience with CRM platforms (e.g. Salesforce, Dynamics, HubSpot)
• Experience designing automation workflows and process improvements
• Knowledge of data governance frameworks and data quality management
• Understanding of privacy and data protection regulations
• Ability to support reporting, analytics and performance tracking
• Strong collaboration skills across multiple business functions

What we offer

• Flexible working hours, adjusting daily working times to fit your needs
• Wellbeing initiatives, shared parental leave, study assistance and sabbaticals