Customer Support Agent (Seasonal)

About the role

We are looking for enthusiastic Seasonal Customer Support Agents to join Bash during our peak period from October to December 2026. In this fast‑paced role you will be the first point of contact for our shoppers across multiple channels, helping them enjoy a seamless experience.

Key responsibilities

• Assist customers via chat, email, voice and social media.
• Resolve issues quickly and empathetically, taking ownership from start to finish.
• Meet and exceed service targets while maintaining high quality interactions.
• Identify recurring problems and provide feedback to improve processes.

Required profile

• 6–18 months of experience in a contact‑centre or customer support environment.
• Comfortable handling high‑volume, multi‑channel interactions.
• Strong written and verbal communication skills.
• Experience with CRM platforms such as Freshdesk or Zendesk (or similar).
• Retail or e‑commerce background is a plus.

Required skills

• Freshdesk
• Zendesk

What we offer

• Flexible work location – choose where you perform best while enjoying collaborative office spaces.
• Opportunity to work in a hyper‑growth environment with top talent.
• Competitive seasonal remuneration.
• Team events, mentorship and a culture built on connection and fun.