Customer Service Agent - Call Center

redial-bpo

New

Mid 🇬🇧 English

Job description

About the role

Redial BPO is hiring Customer Service Agents for its call center. You will help customers with their queries and concerns, resolve issues efficiently and professionally, and deliver a good customer experience on every interaction. All suitably qualified applicants will be considered.

Key responsibilities

Assist customers with queries and concerns
Resolve customer issues efficiently and professionally
Provide accurate information and solutions
Meet quality, productivity and performance expectations

Required profile

Previous call centre / BPO experience
Matric (Grade 12)
Minimum 1 year of relevant experience
Comfortable speaking with customers over the phone and handling objections and rejection
Target-driven, persuasive, energetic and resilient
Available to work USA business hours

Required skills

Good computer literacy
Strong communication and negotiation skills
Excellent English communication

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec redial-bpo.

Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.

Source : ats:breezy

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Published 3 hours ago

Expires 1 month from now

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