Customer Accounts Administrator

About the role

Bureau Veritas is hiring a Customer Accounts Administrator in Cape Town, reporting to the Operations Director within the Gazelle division. The role covers daily invoice processing, customer account follow-up, debt collection and record keeping.

Key responsibilities

• Daily: process invoices as branch schedules are submitted, maintain the sales report from opening to closing, submit invoices and nominations, facilitate new account applications, follow up on new accounts, handle customer queries and disputes, and process credit notes with supporting documents.
• Weekly: document collections by phone or email, check age analysis, contact customers about overdue invoices, identify outstanding debts, plan recovery actions, locate and contact debtors and negotiate payoff deadlines.
• Monthly: maintain and archive financial records and the electronic filing system, prepare the monthly sales report for the Director, maintain the main file and client register, and update accounting databases and spreadsheets.
• Annual: provide support documentation for the annual audit.

Required profile

• Qualification in finance, accounting or a related field.
• Practical work experience as an accounts payable accountant.

Required skills

• Strong communication and interpersonal skills.
• Time management, able to work under pressure and meet deadlines.
• Decision making and problem solving skills.