Credit Risk Collections & Recoveries Analyst

About the role

We are seeking a highly motivated Credit Risk Collections & Recoveries Analyst to join our dynamic Credit Risk team in Johannesburg. The role focuses on using data‑driven insights to optimise collections, improve recovery rates and support strategic decision‑making.

Key responsibilities

• Analyse collections and recoveries portfolios to identify trends, risks and improvement opportunities.
• Monitor and evaluate collection strategies to maximise effectiveness while minimising losses.
• Develop regular management reports, dashboards and actionable business insights.
• Conduct in‑depth data analysis to support strategic and operational decisions.
• Collaborate with Credit Risk, Operations and other business units.
• Recommend process enhancements to improve recoveries and customer outcomes.
• Ensure compliance with risk management and regulatory requirements.

Required profile

• Degree in Statistics, Mathematics, Finance, Economics, Actuarial Science, Data Science or a related quantitative field.
• Experience in collections, recoveries, credit risk or business analytics.
• Strong analytical, problem‑solving and numerical abilities.
• Excellent communication and stakeholder engagement skills.
• Ability to translate complex data into clear business recommendations.

Required skills

• Advanced proficiency in Excel
• SQL
• SAS
• Python
• Power BI

What we offer

• Opportunity to work on strategic initiatives that directly impact business performance.
• Exposure to advanced analytics and credit risk management practices.
• Professional development and career growth opportunities.
• Collaborative, high‑performing team environment.