Coordinator III: Supply Chain Management

About the role

Capitec is looking for a Coordinator III in Supply Chain Management, based in the Western Cape, to coordinate and improve last-mile distribution and courier operations across business-to-business and business-to-client delivery channels. The role supports reliable, cost-effective and customer-focused delivery through courier partner coordination, service-level monitoring, track-and-trace visibility, exception management, reporting and continuous improvement.

Key responsibilities

• Coordinate courier partners and monitor service levels, track-and-trace visibility and delivery exceptions
• Manage end-to-end courier performance, including proof of delivery, SLA monitoring, operational reporting and corrective actions
• Support planning, forecasting, reporting, budgeting and prioritisation
• Liaise with senior stakeholders and external parties such as legal and regulatory entities, vendors and partners

Required profile

• At least 5 years' experience coordinating delivery or achieving business objectives, including monitoring, planning, forecasting, reporting, budgeting and prioritisation
• Experience in courier, transport and last-mile distribution, including B2B/B2C deliveries, collections, reverse logistics and courier service providers
• Ideal: experience managing national courier and last-mile operations across branches, hubs, service providers and end clients
• Ideal: knowledge of rate structures, fuel levies, volumetric weight, claims, cost reconciliation and courier-system integrations
• Relevant tertiary qualification in Supply Chain Management or Engineering (General)
• Clear criminal and credit record

Required skills

• Strong knowledge of functional areas, task management tools and systems, and of budgeting, project management, forecasting and scheduling
• Knowledge of regulatory and compliance requirements
• Attention to detail, communications, decision-making, relationship management and planning and coordination skills