Call Centre Sales Agent – High‑Volume Role

About the role

We are looking for a dynamic Call Centre Sales Agent to deliver exceptional, needs‑based product sales over the phone. You will be the first point of contact for inbound and outbound customers, building trust quickly and matching them with the right Dis‑Chem Life products.

Key responsibilities

• Make inbound and outbound calls to warm and cold leads, presenting Dis‑Chem Life products.
• Build rapport, uncover customer needs and recommend suitable solutions.
• Handle objections, close sales confidently and achieve daily, weekly and monthly KPIs.
• Maintain accurate records of all interactions in the CRM system.
• Ensure compliance with sales, regulatory and company procedures.
• Represent Dis‑Chem Life with a professional, customer‑first attitude.

Required profile

• Matric / Grade 12 (essential).
• 1–2 years experience in a call‑centre sales environment (life‑insurance experience advantageous).
• Proven track record of meeting sales targets.
• Clear credit and criminal record.
• Willingness to work weekends when required and reliable transport to the office.

Required skills

• Strong telephone sales and closing ability.
• Proficiency in handling objections and converting leads.
• Computer literacy and experience with CRM systems.

What we offer

• Competitive basic salary plus uncapped commission for top performers.
• Exclusive leads from the Dis‑Chem Life database and partners.
• Paid training and continuous sales development.
• Supportive, energetic team culture focused on results and recognition.
• Opportunities for internal growth within Dis‑Chem Life.