Branch Manager – Phuthaditjhaba

About the role

Sanlam Developing Markets (SDM) is a leading provider of financial services in South Africa. The Branch Manager will lead the Phuthaditjhaba retail branch, driving growth of the customer base and revenue for Sanlam Retail Mass.

Key responsibilities

• Grow the customer base and revenue through execution of the branch strategy.
• Guide, integrate and standardise the activities of Sales Consultants to align with strategic goals.
• Lead a service‑delivery culture to ensure an optimal client experience.
• Manage day‑to‑day operations, business planning and compliance for the retail branch.
• Oversee people practices for direct reports, including talent management, performance and development.
• Plan and report monthly sales and service activities.
• Identify and engage key internal and external stakeholders to build and maintain relationships.

Required profile

• Matric (Grade 12) with RE1 and RE5.
• 120 Wealth Management credits or a tertiary qualification recognised by the FSCA.
• Minimum 5 years recent industry experience, including at least 3 years in a leadership capacity.
• Service management, insurance sales, and credit & lending experience.
• Current CPD compliance and relevant annual accreditation.

Required skills

• Computer literate.
• Data and analytics, including data visualisation.
• Project management.

What we offer

• Competitive salary and performance‑based incentives.
• Comprehensive benefits package.
• Opportunities for career advancement within a growing organisation.
• Supportive and collaborative work environment.
• Ongoing training and development programmes.