Block Management Assistant (Remote) – UK Property Portfolios

About the role

Support UK property portfolios in a fully remote role focused on administration, contractor compliance, client communication and strict task deadline management.

Key responsibilities

• File property and compliance documentation efficiently and update internal CRM records accurately.
• Draft client communications and act as a point of contact for customer queries via email and phone.
• Chase contractors for mandatory servicing records and compliance documentation, ensuring 100% adherence to deadlines.
• Maintain compliance with task deadlines through the company’s internal management system.

Required profile

• Proven administrative experience, preferably within property or block management.
• Working knowledge of the UK block management and leasehold system.
• Essential knowledge of the UK Landlord and Tenant Acts 1985/1987, Building Safety Act 2022, Fire Safety Act 2021 and Fire Safety Regulations 2005.
• Exceptional organisational and time‑management skills and strong communication abilities for a remote team.
• Foundation or Associate Membership of TPPI or RICS is highly desirable.

Required skills

• Knowledge of UK Landlord and Tenant Acts 1985/1987.
• Knowledge of Building Safety Act 2022.
• Knowledge of Fire Safety Act 2021.

What we offer

• R35,000 per month flat rate, with flexibility for more experienced candidates.
• 100 % remote working with all necessary IT hardware provided.
• 25 days annual leave plus 8 UK‑aligned public holidays.
• Medical insurance and pension benefits after probation.
• Professional UK property qualification sponsorship post‑probation.
• Career progression to Block Manager or Compliance/Health & Safety Officer within 18–24 months.