Administrator – Employee Benefits & Retirement Funds

About the role

We are seeking a detail‑oriented Administrator to join the Employee Benefits and Retirement Funds department in Bellville. The role involves supporting both employees and employers with registration processes, handling queries, and ensuring departmental targets are met in a fast‑paced financial services environment.

Key responsibilities

• Assist employees and employers with registrations and verify them on the system/portal.
• Follow up on outstanding documentation with employers and employees.
• Handle queries and provide effective resolutions.
• Support other departments related to funds.
• Provide training support to employers on employee registrations.
• Ensure individual and departmental targets are consistently achieved.
• Perform general administrative duties as required.

Required profile

• Matric / Grade 12 qualification.
• Qualification in Business Administration, Human Resources or Financial Accounting.
• Minimum two years’ experience in a customer‑care environment.
• Proficiency in English and Afrikaans.
• Intermediate computer skills, particularly MS Office Suite.
• Ability to work independently and as part of a team.

Required skills

• MS Office Suite