Administration Supervisor (Full‑time) – Sportscene Masingita Mall

About the role

We are seeking an Administration Supervisor to support the Store Manager at Sportscene Masingita Mall in Giyani. This full‑time (40 hours per week) position oversees store administration, stock control, cash handling and customer‑service activities, ensuring smooth daily operations.

Key responsibilities

• Assist the Store Manager with stock‑take and overall store administration.
• Monitor and analyse stock movement, implementing risk‑management procedures to reduce shrinkage.
• Extract, analyse and present store reports on turnover and stock performance.
• Maintain filing systems and ensure compliance with all administrative, systems and reporting procedures.
• Control cash and transactional activities, ensuring processes are followed and reconciled.
• Uphold safety and security standards within the store.
• Process customer transactions using the POS system and promote cash‑reward loyalty programmes.
• Identify customer needs, provide professional engagement and improve the overall customer experience.
• Adhere to visual merchandising principles and maintain housekeeping standards.
• Continuously develop selling skills, product knowledge and stay updated on fashion trends.
• Work collaboratively with the team to meet sales targets and store objectives.

Required profile

• Grade 12 qualification.
• Minimum three years of retail or administrative experience.
• Strong interest in fashion and a passion for excellent customer service.
• Ability to work under pressure, manage shift patterns and communicate professionally.
• Independent, organised, detail‑oriented and capable of multitasking in a fast‑paced environment.
• Good verbal and written communication skills.

Required skills

• Proficiency with POS systems.
• Computer literacy (basic office applications).