Admin Assistant & Practice Manager

About the role

We are seeking a proactive, detail‑oriented Admin Assistant & Practice Manager to support the daily operations of a busy dermatology practice and a small portfolio of property and hospitality businesses. You will work closely with the lead practitioner and a small team, handling everything from medical records and patient bookings to property rentals and renovation projects.

Key responsibilities

• Oversee clinic front‑desk duties, patient communication, bookings and payments.
• Manage medical software (Eminence) and integrate data with Xero for financial tracking.
• Handle stocktaking, ordering of medical consumables and assist with patient treatment oversight.
• Process VAT returns, credit‑card reconciliations, payroll, and ensure compliance with SARS, FICA/POPI and HSPC regulatory fees.
• Prepare documentation for tax season and maintain accurate bookkeeping records.
• Support property documentation, bookings, check‑ins and coordinate renovation and maintenance projects.
• Maintain employee records, manage onboarding/offboarding and track leave.

Required profile

• Curious and eager to learn new systems.
• Pragmatic with a strong ability to get things done efficiently.
• Growth‑oriented, continuously improving and taking on new responsibilities.
• Generous, caring about team well‑being and client service.
• Resilient, staying calm under pressure and handling feedback constructively.

Required skills

• Proficiency with the medical software Eminence.
• Experience using Xero for accounting and financial management.
• Bookkeeping and VAT return preparation.
• Payroll processing and compliance with South African tax regulations (SARS, FICA/POPI, HSPC).
• Property documentation and basic renovation coordination.