Admin Assistant: Data Capturing (Water & Sanitation)

About the role

The City of Ekurhuleni is recruiting an Admin Assistant: Data Capturing for its Water & Sanitation Department. The role provides administrative and clerical support at a senior clerical level, covering data recording, complaint handling, work allocation and job tracking. It is a permanent position with a basic salary of R286,272 to R392,628 per annum plus benefits.

Key responsibilities

• Capture and manage information according to established standards, policies and procedures, so that recorded data can track departmental work.
• Handle complaints received from the call centre and the public, directing them to the right areas.
• Log and allocate work to staff and close jobs once completed.
• Plan and organise daily tasks, apply work changes as instructed and meet deadlines.
• Perform administrative and clerical duties in line with departmental processes.
• Comply with the Occupational Health and Safety Act, 85 of 1993 and related regulations.

Required profile

• National Diploma in Administration at NQF Level 6.
• Three years of administration experience, including data capturing, record keeping, complaint handling, reporting and document management.
• Ability to work with computer-based administrative systems and office technology.