Account Manager – Digital Marketing (Remote)

About the role

We are seeking a proactive Account Manager to act as the trusted partner for our agency’s clients. You will guide clients through their digital marketing journey, ensuring long‑term success while serving as the bridge between clients and our internal delivery team.

Key responsibilities

• Manage and nurture 25–30 client accounts across various industries.
• Translate technical digital‑marketing updates into clear, client‑friendly communication.
• Serve as the primary point of contact for client queries, status updates, and feedback.
• Coordinate with internal teams to ensure project deliverables are met on time.
• Prioritise requests based on impact and team capacity, avoiding overload.
• Proactively report progress, task completions, and updates without reminders.
• Oversee project timelines and deliverables using ClickUp, maintaining transparency.
• Monitor project pipelines, keep tasks organised, and move them efficiently through ClickUp.
• Track and analyse campaign performance data, providing insightful reports and recommendations.

Required profile

• Minimum 3 years of experience as an Account Manager, Client Success Manager, or a similar role.
• Experience working in digital‑marketing agencies.
• Fluent oral and written English.
• Friendly, confident demeanor with strong interpersonal skills.
• Excellent organisational, time‑management, and problem‑solving abilities.

Required skills

• Proficiency with ClickUp or similar project‑management tools.
• Experience using CRMs such as GoHighLevel.
• Solid understanding of web design, SEO, and Google Ads.

What we offer

• Fully remote work arrangement.
• Competitive salary of USD 2,000 – 2,200 per month.
• Standard working hours: 9 am – 5 pm EST.
• Opportunity to work with a results‑driven digital‑marketing agency.