Receptionist / Switchboard Operator

About the role

We are looking for a vibrant and energetic Receptionist/Switchboard Operator to be the first point of contact at our Head Office in Pinelands. You will play a key role in delivering excellent customer service to visitors, staff, donors and stakeholders while supporting the Marketing and PR Department’s daily operations.

Key responsibilities

• Greet and direct visitors to the appropriate personnel.
• Maintain a tidy and professional reception area.
• Manage the switchboard: route calls, take messages, make announcements and provide general telephone support.
• Assist with reporting, data capture and departmental administrative tasks.
• Provide administrative support for campaigns and other department activities.

Required profile

• Strong communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to multitask in a fast‑paced environment.
• Attention to detail and accuracy in data handling.

Required skills

• No specific technical skills required; proficiency with standard office equipment and telephone systems is expected.