Junior Operations Controller

About the role

An organised and proactive Junior Operations Controller is sought to coordinate daily transport operations, manage driver schedules, monitor vehicle movements and ensure timely deliveries and collections. The role also covers fleet coordination, transport documentation, port and depot bookings, client communication and compliance with company procedures.

Key responsibilities

• Plan, schedule and monitor daily transport routes, ensuring timely delivery and upliftment from ports and depots, and handle port and depot bookings.
• Dispatch, debrief and communicate with drivers about schedules, delays and changes.
• Oversee vehicle maintenance, ensure roadworthiness and manage breakdowns.
• Process purchase orders, manage Proof of Deliveries (PODs) and other documents, and reconcile tolls and diesel.
• Provide ETAs, update clients on delays, share breakdown information and resolve delivery queries.
• Ensure adherence to safety policies and company procedures, and manage incident reports.

Required profile

• Experience in logistics, transport or a similar operational role.
• Understanding of transport documentation, including Proof of Deliveries (PODs) and manifests.
• Understanding of port and depot procedures.
• Age of 30 years and above.
• Professional appearance and conduct, with good interpersonal skills and a positive attitude.

Required skills

• Proficiency in Microsoft Office and transport management software such as Bidtrack, QuickBooks or Digit FMS.
• Strong planning, coordination and problem-solving abilities.
• Excellent communication and interpersonal skills.