Junior Operations Administrator

About the role

This entry‑level position is ideal for recent matriculants who are highly organised, proactive and enjoy working with technology in a fast‑paced retail environment. You will support the operational management of a portfolio of shopping centres by handling administration, financial processing, reporting and compliance tasks.

Key responsibilities

• Process, capture and audit supplier payment documentation and prepare payment packs.
• Audit operational and maintenance records for accuracy and compliance.
• Assist with administration and auditing of soft services such as cleaning, security, landscaping and waste management.
• Maintain operational information in the facilities management system and update databases.
• Support Operations Managers with daily administrative tasks across multiple centres.
• Generate and maintain reports using Microsoft Excel and other reporting tools.
• Coordinate documentation for maintenance projects and operational compliance.
• Assist with opening new shopping centres and operational readiness projects.
• Conduct occasional site visits and liaise with contractors, suppliers and internal teams.
• Identify administrative inefficiencies and recommend improvements.

Required profile

• Minimum Grade 12 qualification.
• Strong computer literacy and confidence learning new software.
• Excellent written and verbal communication skills.
• Valid driver’s licence with willingness to travel occasionally.

Required skills

• Advanced Microsoft Excel.
• Microsoft Word.