Inbound Call Centre Agent

Employeur non precise

🇬🇧 English

Job description

About the role

We are seeking an Inbound Call Centre Agent to handle credit card queries, resolve customer issues promptly, and achieve performance targets.

Key responsibilities

Attend to customer credit card queries
Resolve queries in a timely manner
Overcome client objections
Work towards reaching targets

Required profile

Matric qualification
2 years experience in banking/financial services customer care or inbound call centre
BCom degree in Banking, Finance, Accounting, Auditing, Investments or Economics
Clear credit record
Clear criminal record

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Published 4 weeks ago

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