Forensic Investigator II – Insurance

About the role

We are seeking a Desktop Investigator passionate about uncovering facts, identifying potential fraud, and helping make fair, informed decisions. The role combines strong investigative thinking with deep insurance knowledge to identify risks and support sound outcomes.

Key responsibilities

• Conduct detailed desktop investigations into potentially fraudulent or high‑risk insurance claims.
• Gather, analyse and evaluate information to determine the validity of claims and identify potential misrepresentation.
• Build clear, evidence‑based findings and recommendations that support fair and consistent decision‑making.
• Identify trends, risks and control weaknesses that may expose the organisation to fraud or financial loss.
• Work closely with stakeholders across claims, risk and investigations to resolve complex matters.
• Contribute to continuous improvement by recommending preventative measures and strengthening controls.

Required profile

• 3+ years experience in insurance claims, investigations, auditing or fraud‑related roles.
• Strong knowledge of life insurance and funeral insurance.
• Good understanding of insurable interest and insurance fraud indicators.
• Experience conducting investigations, analysing evidence and presenting findings.
• Sound knowledge of investigation methodologies and evidence‑based decision making.
• Strong analytical, communication and reporting skills.
• Ability to build relationships, influence stakeholders and manage sensitive matters professionally.
• Relevant tertiary qualification in Forensics or a related field advantageous.
• Previous experience within financial services or insurance beneficial.