SMB Business Associate – Sales & Client Management

About the role

Join Pnet’s SMB department as a Business Associate and help businesses transform the way they hire talent. You will be responsible for generating high‑quality leads, closing new accounts and nurturing existing client relationships to drive continuous growth.

Key responsibilities

• Utilise lead‑sourcing tools and techniques to build a robust sales pipeline.
• Prospect, cold‑call and close deals, positioning Pnet’s solutions as the preferred hiring platform.
• Manage client relationships through strategic conversations, track product usage and identify upsell opportunities.
• Renew contracts and ensure client satisfaction.
• Accurately handle administrative tasks and reporting using the CRM system.
• Participate in upskilling and development programmes to improve performance.

Required profile

• Proven B2B sales track record.
• Strong cold‑calling and telephone communication skills.
• Ability to articulate solutions clearly in both verbal and written form.
• Attentive listening and empathetic approach to customer needs.

Required skills

• Proficiency with CRM systems.
• Advanced knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).

What we offer

• 20 days annual leave plus extra days between Christmas and New Year.
• Paid sick leave from day one.
• Hybrid working model.
• Volunteering days, maternity & paternity leave, family leave.
• Group life cover, disability and funeral cover.
• 24/7 Employee Assistance Programme and Discovery Flexicare.