Customer Service Representative
Somewhere · Afrique du Sud
Job description
About the role
We are looking for a friendly and proactive Customer Service Representative to join our remote team. You will be the primary point of contact for our diverse client base, helping to resolve inquiries and ensure a positive experience.
Key responsibilities
- Communicate with customers via phone, email, and chat.
- Provide accurate information on product details, pricing, and availability.
- Collaborate with internal departments to fulfill customer needs.
- Perform data entry across multiple platforms.
- Handle various administrative tasks.
- Work according to United States business hours.
Required profile
- Fluent English or Afrikaans accent.
- Sales experience and comfort with customer interaction.
- Typing speed of at least 50 words per minute.
- 1‑5 years of customer service experience.
- Excellent phone etiquette and strong verbal, written, and interpersonal communication skills.
- Ability to multitask, organize, and prioritize workload.
Required skills
- Proficiency with Google Workspace.
- Experience using customer relationship management (CRM) software.
What we offer
- Remote work arrangement.
- Competitive compensation paid in US Dollars.
- Opportunity to work with clients across various industries, including tech, e‑commerce, and real estate.
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Published 1 week ago
Expires 1 month from now
25 views · 0 applications
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Somewhere
Afrique du Sud
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