Business Management Intern – Data & Reporting

About the role

Takealot, South Africa’s leading online retailer, is seeking a Business Management Intern to support its fast‑moving operations team. The role focuses on data analysis, reporting and process documentation, offering a hands‑on introduction to e‑commerce operations.

Key responsibilities

• Maintain and update operational dashboards in Excel, Google Sheets and Looker to track core KPIs.
• Keep internal records, databases and tracking files accurate and up‑to‑date.
• Assist in creating and refreshing SOPs and reference tools for the customer support team.
• Identify trends or bottlenecks in daily data, analyse root causes and present recommendations to senior staff.
• Collaborate with cross‑functional teams to ensure daily operational targets are met.

Required profile

• Inquisitive and analytical mindset with a strong curiosity about end‑to‑end e‑commerce operations.
• Ambitious, hard‑working and able to thrive in a fast‑paced environment.
• Collaborative, hands‑on team player who is comfortable sharing ideas and taking initiative.
• Currently studying Business Management, Information Systems or a related field (N6 level).
• No prior work experience required – entry‑level internship.

Required skills

• Practical working knowledge of Excel (sorting, formulas, data organisation).
• Experience with Google Sheets for data manipulation and reporting.
• Familiarity with Looker for dashboard creation and KPI monitoring.