Team Leader Administration

About the role

This permanent, full‑time position is based in Johannesburg and reports to FNB’s Global Fiduciary division. The Team Leader Administration will build and lead a new team that manages offshore trust structures, ensuring compliance, efficiency and high‑quality service for trustees.

Key responsibilities

• Supervise a team of administrators, fostering a culture of accuracy, efficiency and continuous improvement.
• Oversee trust administration tasks in offshore jurisdictions, including distributions, loan repayments and fee processing.
• Maintain professional relationships with offshore trustees, acting as the primary point of contact.
• Ensure compliance with foreign trust legislation, regulatory requirements and internal governance policies.
• Prepare and manage trust documentation such as resolutions, minutes and statutory filings.
• Support financial administration for trust bank and investment accounts.
• Assist with client due‑diligence, AML monitoring and statutory filing deadlines.
• Identify and escalate operational, compliance or risk issues to trustees.

Required profile

• Minimum five years of experience in trust administration, preferably within the fiduciary industry.
• Relevant qualification in fiduciary studies or legal education.
• Strong technical understanding of offshore trust processes, including onboarding, terminations and POEM concepts.
• Excellent organisational abilities and the capacity to manage multiple deadlines.
• Proven client‑service orientation with a track record of exceeding expectations.
• Adaptable, curious mindset and analytical capability to interpret complex data.
• Collaborative team player able to thrive in a dynamic environment.

Required skills

• Accounting
• AML compliance