Senior Manager – Program Delivery

About the role

DHL Express is seeking an experienced Senior Manager – Program Delivery to lead strategic technology programs across Sub‑Saharan Africa. You will drive digital transformation, partner with business leaders, and ensure solutions support functional teams throughout the region.

Key responsibilities

• Plan, govern, and deliver complex regional programs and projects from initiation to closure.
• Develop detailed project plans, schedules, resource requirements, budgets and status reports.
• Monitor milestones, manage risks, dependencies, issues and mitigation actions.
• Control scope changes and ensure project acceptance criteria are met.
• Collaborate with senior business leaders, Global Function Heads, IT teams, country stakeholders and external service providers.
• Ensure delivery on time, within budget and to the highest quality standards.

Required profile

• Proven experience in leading large‑scale technology programs across multiple countries.
• Strong leadership, stakeholder management and business acumen.
• Deep understanding of Operations and HR business processes.
• Results‑driven mindset with the ability to influence regional IT operations.

Required skills

What we offer

• Opportunities to develop your career within a global logistics leader.
• Exposure to impactful regional and global initiatives.
• A culture that values diversity, inclusion and belonging.