Receptionist – Front‑of‑House for Cape Town Zombie Walk

About the role

The Cape Town Zombie Walk is a large‑scale annual charity festival. We need a professional, vibrant Receptionist to be the first point of contact for visitors, vendors and volunteers, supporting the office as we prepare for the event.

Key responsibilities

• Welcome visitors, event partners and volunteers with a friendly, professional demeanor.
• Answer incoming calls, provide event information and route complex queries to the appropriate teams.
• Assist with volunteer check‑ins, guest arrivals and basic data entry during peak planning periods.
• Maintain the front reception area, handle courier documents and perform general office administration.
• Track meeting room bookings and update the daily calendar for vendor arrivals and logistics.

Required profile

• Proven reception or front‑desk experience, preferably in high‑volume events or hospitality.
• Polished presentation, strong interpersonal skills and a confident public presence.
• Flawless verbal and written English with a warm telephone manner.
• Basic tech literacy using Microsoft 365 (Outlook, Word, Excel) and digital scheduling tools.
• Must be permanently based in Cape Town for on‑site duties.

Required skills

• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Google Sheets

What we offer

• Competitive salary ranging from R8,500 to R10,500 per month.
• Dynamic team environment behind one of Cape Town’s largest charity festivals.
• High‑trust autonomy with a flat structure and no micromanagement.