HR Manager

About the role

We’re looking for a detail‑oriented, curious and proactive Human Resources Manager/People Operations Manager to support our high‑growth, scale‑up phase. The role will shape HR policies, performance management, employee relations and learning & development while ensuring compliance with South African labour legislation.

Key responsibilities

• Design, implement and continuously improve HR policies (recruitment, study leave, wellness, disciplinary, EE/BBBEE) in line with South African labour legislation.
• Own the end‑to‑end performance management cycle, including KPI framework design, review facilitation, calibration and reporting to senior management.
• Provide strategic HR business partnering to department heads and executives for workforce planning, organisational design and succession planning.
• Manage employee relations, including grievances, disciplinary processes, CCMA referrals and conflict resolution.
• Oversee recruitment and onboarding, ensuring compliance with FSCA Fit & Proper requirements for key roles.
• Manage the Employee Assistance Programme (Lyra) and analyse engagement trends.
• Lead and develop the People Operations team, setting objectives and coaching.
• Own HR reporting and people analytics (headcount, turnover, org structure, performance trends) for leadership and board.
• Drive employee engagement and culture initiatives such as events, wellness programmes and internal communications.
• Administer and manage the HRIS platform (Deel) – employee records, org structure, leave, onboarding/off‑boarding workflows and reporting.
• Drive adoption and continuous improvement of the HRIS, including user training and evaluating new features.

Required profile

• Relevant tertiary qualification in Human Resources, Industrial Psychology or related field.
• 3–5 years experience in a Human Resources environment.
• Strong attention to detail with ability to document and follow processes accurately.
• Clear written and verbal communication skills.
• Analytical and structured mindset with interest in process improvement.
• Ability to collaborate across teams and manage multiple priorities.
• Comfortable working in a fast‑paced, scale‑up environment with evolving priorities.

Required skills

• HRIS administration using Deel.
• Employee Assistance Programme management using Lyra.