Head of Presales – Enterprise Business Unit

About the role

The Head of Presales leads the presales function for the Enterprise Business Unit, translating customer requirements into tailored fixed and mobile solutions. This role oversees technical solution design, proposal development, bid qualification and customer engagement while driving business growth and commercial modelling.

Key responsibilities

• Lead and manage the presales team, ensuring effective technical solution design, proposal creation and bid qualification.
• Create and manage complex architectural solutions from pre‑sales through delivery, aligning with MTN Group standards.
• Engage with C‑suite executives to identify business challenges and translate them into technical and commercial solution requirements.
• Collaborate with product, solutions and engineering teams to develop industry‑specific solutions and provide input on bill of materials and solution roadmaps.
• Represent MTN in high‑stakes bid discussions, lead executive‑level customer pitch meetings and influence decision‑making.
• Develop governance frameworks, conduct strategic meetings, monitor KPIs and manage budgets for internal projects.
• Mentor, coach and evaluate a high‑performance engineering team, set KPIs, and implement training plans.
• Identify risks, manage escalations and ensure timely delivery of solutions.

Required profile

• 4‑year tertiary qualification in Technology Systems (Telecommunication Management / IT) or related field; MBA or Masters advantageous.
• 10‑12 years of experience in architecture design and delivery, including leadership in pre‑sales or solutions architecture.
• Proven track record of designing and implementing complex technical solutions in telecommunications or technology companies and collaborating with sales teams to drive revenue growth.
• Experience managing end‑to‑end solution development projects from requirements gathering to implementation.
• Demonstrated ability to lead, mentor and build high‑performance teams, set goals and drive continuous improvement.