Utility Cashier Clerk

About the role

The Utility Cashier Clerk is responsible for receiving daily water payments and providing courteous service to the public. This position handles phone inquiries, greets visitors, and ensures that payment transactions are accurately recorded in the system.

Key responsibilities

• Accept and process cash, check, and electronic water bill payments.
• Answer phone calls and direct visitors to the appropriate department.
• Post payments to the computer system and maintain accurate billing records.
• Perform routine clerical duties such as filing, data entry, and operating office equipment.
• Assist with customer inquiries and resolve billing concerns promptly.
• Carry out additional tasks assigned by the supervisor or department head.

Required profile

• High school diploma or GED.
• Minimum two years of office/clerical experience.
• At least two years of cashiering experience.
• Ability to type at least 45 words per minute.
• Strong filing and organizational skills.
• Bilingual proficiency in Spanish and English.

Required skills

• Proficiency with personal computers, copiers, scanners, and general office equipment.
• Ability to use a 10‑key calculator by touch.
• Typing speed of 45 wpm or higher.

What we offer

• Full‑time, permanent position within a municipal utility department.
• Opportunities to serve the community and develop customer‑service expertise.
• Comprehensive background check, drug screening, and pre‑employment physical provided by the city.