Unit Manager (Paediatric Unit)

About the role

Royal Buffalo Specialist Hospital is looking for a Unit Manager for its paediatric unit, reporting to the Nursing Services Manager. The post is based in the Eastern Cape, East London, and is responsible for ensuring and monitoring the quality of nursing care and for coordinating the multidisciplinary team in the hospital.

Key responsibilities

• Evaluate and monitor nursing quality indicators and clinical outcomes, and implement quality initiatives.
• Provide cost-effective quality patient care in line with clinical governance and infection prevention standards.
• Communicate effectively with patients about their care and act as a clinical expert in achieving patient outcomes.
• Ensure the competence of staff and students, set criteria for professional socialisation, foster a learning environment and give feedback to stakeholders.
• Promote customer satisfaction, handle complaints, run quality care rounds and clinical practice audits, and identify and act on clinical and safety risks.
• Drive unit-specific best practice, support wider implementation and take part in hospital marketing initiatives.
• Train staff on equipment use and work with stakeholders to keep equipment in working order.
• Build productive relationships with doctors through agreed professional conduct and effective communication.

Required profile

• B. Com. or Diploma in General Nursing, with current registration with the South African Nursing Council.
• Post-basic qualification in Child Nursing Science is an advantage; further business management qualifications and updated ACLS/PALS/ATLS are also advantageous.
• At least 3 years' experience at a managerial or supervisory level.

Required skills

• Computer literacy.
• Competencies listed include collaboration, problem-solving, resilience, influencing, customer responsiveness, attention to detail and ethical behaviour.