Transport & Logistics Coordinator

About the role

We are looking for a proactive Transport & Logistics Coordinator to manage daily deliveries, dispatches and driver activities for a premium tile and sanitaryware retailer in Cape Town. The role ensures stock moves safely, efficiently and cost-effectively while serving as the main liaison between sales, warehouse, drivers and customers.

Key responsibilities

• Plan, schedule and coordinate all daily deliveries, supplier collections and inter-branch transfers.
• Allocate vehicles and drivers to maximise utilisation and control transport costs.
• Act as the primary contact for Sales Representatives, booking delivery requests promptly.
• Communicate delivery schedules, delays and issues to sales teams and customers throughout the day.
• Welcome and assist customers collecting orders from the warehouse, providing a professional experience.
• Coordinate dispatch and loading activities with Warehouse and Floor Managers, following SOPs.
• Manage the vehicle fleet, including servicing, licensing, inspections and roadworthiness.
• Assign work to drivers and monitor performance, punctuality and compliance.

Required profile

• Strong organisational skills with a keen eye for detail.
• Ability to take ownership of problems before they escalate.
• Excellent communication and customer-service orientation.
• Comfortable working in a fast-paced environment and handling multiple priorities.
• Team-player who collaborates effectively with sales, warehouse and driver teams.

Required skills