Supply Chain Manager

About the role

The Supply Chain Manager leads a team focused on optimising supply chain operations across 18 brands, with the customers being the Trading Divisions. The role drives supply chain efficiencies aligned with brand requirements, works with the shipping team on end-to-end shipping management, applies order management disciplines and oversees last-mile delivery from port to DC and DC to store (export). It is a customer-facing role supporting a fast-paced, innovative environment.

Key responsibilities

• Develop and maintain strong relationships with merchants so the order book aligns with shipping lead times, and advise brands on sourcing plans, new product categories and country-specific import/export regulations and customs processes.
• Oversee supply chain operations across 18 brands, standardise best practices and improve collaboration between shipping, logistics and brand teams.
• Monitor critical path milestones from supplier production to cargo handover, mitigate bottlenecks and identify opportunities for FCL consolidation to lower landed costs.
• Use data-driven insights to improve supplier performance and implement inventory strategies that balance stock levels with demand planning and merchandising teams.
• Manage the end-to-end logistics network from ports to DCs and to retail stores, working with shipping providers and warehouse teams to reduce lead times and improve delivery accuracy.
• Assess and mitigate supply chain risks such as supplier disruptions, geopolitical factors and regulatory changes, and develop contingency plans.

Required profile

• An industry-related degree or diploma.
• 7-10 years of relevant experience in the retail supply chain industry, with international exposure; experience in the SADC landscape (China and Bangladesh).
• Experience leading teams and strategic management.
• Ability to manage, mentor and develop teams, and to collaborate across functions.
• Strong leadership, strategic awareness, process and project management, analytical thinking and adaptability.