Store Supervisor – Southgate Mall

About the role

The Store Supervisor supports the Showroom Manager in delivering strong sales performance, operational excellence, and compliance within the showroom. The role focuses on day‑to‑day execution, administration, internal controls, and supervision of frontline activities.

Key responsibilities

• Support the Showroom Manager in driving sales performance and showroom productivity.
• Coordinate and manage administrative procedures and operational processes in line with policies, SOPs, and legal requirements.
• Oversee daily stock receiving, scanning, storage and ensure accurate stock control, including cycle counts and variance reporting.
• Ensure accurate cash handling procedures, reconciliation and safe management, and investigate discrepancies.
• Supervise daily activities of showroom staff, provide onboarding support and on‑the‑job coaching.
• Compile and submit operational, stock and compliance reports and escalate issues as needed.

Required profile

• Minimum of 5 years’ experience in a retail environment.
• Minimum of 3 years in retail administration or operations.
• Grade 12 / Matric / NQF Level 4 (minimum requirement).
• Strong understanding of stock, cash handling, and internal control processes.
• Strong computer literacy and ability to work on retail and reporting systems.