Service Technician

About the role

Konecranes is looking for a Service Technician to perform preventive and corrective maintenance, inspections, retrofits, and commissioning of cranes and hoists at customer sites. The role combines hands‑on technical work with safety documentation and customer interaction.

Key responsibilities

• Carry out inspections, maintenance and repairs on cranes and hoists at various customer locations.
• Perform a post‑repair audit, verify safety features, and tag any deficiencies.
• Document findings, issue safety notifications, and provide corrective recommendations to customers.
• Identify sales opportunities, generate quotations, and communicate potential repairs to the local service office.
• Complete electronic service reports, obtain customer signatures, and submit documentation promptly.
• Maintain regular communication with the service office and planners.
• Ensure all company‑issued equipment, vehicles and tools are kept in safe, working order.
• Follow all safety rules, OHS regulations and company health‑and‑safety policies.

Required profile

• Qualified electrician or Lifting Machinery Inspector (LMI) able to perform legally required tasks.
• Strong understanding of crane and hoist safety standards.
• Ability to communicate technical information clearly to customers.
• Proactive attitude toward generating service leads and supporting sales.
• Commitment to following safety procedures and reporting hazards.

Required skills

• Crane and hoist preventive and corrective maintenance.
• Electrical system troubleshooting and repair.
• Safety inspection and documentation.
• Use of digital reporting tools for service documentation.
• Operation of service vehicles and tools in a safe manner.