Senior Key Accounts Manager – Ingredients

About the role

We are looking for an experienced Senior Key Accounts Manager to lead and expand our strategic ingredient portfolio with top-tier clients. You will be the primary liaison for senior stakeholders, driving revenue growth and ensuring long‑term partnership success.

Key responsibilities

• Manage and grow relationships with key strategic accounts.
• Develop detailed account plans to increase revenue and improve client retention.
• Identify new business opportunities within existing client portfolios.
• Negotiate contracts, pricing, and service agreements.
• Monitor account performance, sales targets, and profitability.
• Serve as the main point of contact for senior client stakeholders.
• Collaborate with internal teams to guarantee service delivery excellence.
• Resolve escalated client issues and maintain high customer satisfaction.

Required profile

• Bachelor’s degree in Business, Sales, Marketing or a related field.
• 5–8+ years of experience in key account management or senior sales roles.
• Proven track record managing large, strategic client accounts.
• Experience in contract negotiation and revenue growth management.
• Strong understanding of CRM systems and ability to work in a target‑driven, fast‑paced environment.
• Experience managing cross‑functional internal and external stakeholders.
• Post‑graduate qualification and sales/account‑management certifications are advantageous.

Required skills

• Strong sales, negotiation and closing abilities.
• Excellent communication and relationship‑building skills.
• Strategic thinking with commercial awareness.
• Analytical and reporting competence.
• Ability to influence senior stakeholders and resolve conflicts.
• Effective time management handling multiple accounts.